These terms have been developed to help answer any of questions you may have regarding the use of the Community House and give an overview of the established procedures.

One Off Hire / Meetings

Payment & Refund
Bond Payment: A $200 Bond is required to confirm the booking. Bond can be paid by eftpos (credit card not accepted) or direct credit – ASB Bank – 12:3051:0555069:00 – Please include your name and booking date as reference.
Rental Fee: Must be paid 4 day before hire. Please make an appointment prior to collecting the keys.  Payment for room hire must be made in full prior to the day of hire.  Bond Refund: Bond will be refunded once keys are returned and all terms and conditions have been meet.  

Keys & Security
It is the Users responsibility to keep the building secure at all times. Each group is responsible for the keys and PIN code for the alarm they have been issued and cannot be given to any other person. If the key is lost please report it straight away to the manager. A fee of $25 will be charged for lost keys.  If your group activates the alarm & a security guard is dispatched the cost of this will be the Users responsibility. When leaving please check all doors & windows are locked, all lights, heaters & stove are switched off, check toilets, set the alarm & lock main gate at the driveway.

Cancellation
The Community House reserves the right to charge a fee of 25% of the bond if the booking in cancelled within 15 working days of the booking date, 50% if cancelled within 10 working days and 100% if cancelled within 5 working days of the booking date.

Equipment
No items belonging to the Community House is to be removed from this facility without prior arrangement with the Manager and Management Committee. All items used must be returned to its designated storage area in a safe and tidy manner.

Environment
Children – Children must be supervised at all times by a responsible adult.
Animals – No animals are allowed in the Community House with the exception of working dogs i.e. hearing, seeing etc
Smoking – The Community House is a smoke-free environment. Smokers must go outside if they wish to smoke & place butts in rubbish bins safely.
Alcohol – strictly no alcohol is permitted on the premises
Music –No amplified music/equipment should be used on the premises.
Time – Please vacate the Community House at the designated time as there maybe groups using the facility after you, extra time taken may be charged as a full hour hire.
Car parking – Please ensure all vehicles belonging to your group do not park in any of the “NP” yellow lined areas

Venue hired is the footprint of the Community House which includes the small fenced playground. If you wish to book an area of the park, please contact Auckland Council on 09 301 0101

Emergency & Evacuation Procedures
Instructions for emergency procedures are displayed in all common areas. Please make yourself familiar with them.

First Aid Kit
Each User is responsible for providing First Aid assistance if required. The First Aid kit can be found in the kitchen. All accidents/injuries must be reported in the Accident Register book, which is kept in the First Aid box

Cleaning
Cleaning Equipment can be found in the cupboard (outside the managers Office). Cleaning Products can be found on the shelf in the accessible toilet. Wipe benches, microwave & stove after each use.  Dishes stacked in the dishwasher & turned on if the tray is full. Please ensure the carpeted areas are vacuumed, the toilets, floors & deck have been cleaned.

Damages
In the event of damage occurring please report to the Manager a.s.a.p. Cost incurred through wilful damage or damage caused through inappropriate use of the facility or its content will be responsibility of the Use. If damage is not reported then the User will be held liable for the cost of repairs.

CCTV
Operates in and around the building, for the safety of staff and visitors, CCTV Policy is available on request

Ongoing Groups / Bookings

Fee Structure
Refer to the fees.
 A charge may be added (approx. $25) to monthly invoice to cover milk, tea and coffee.                                         

Keys & Security
It is the Users responsibility to keep the building secure at all times. Each group is responsible for the keys and PIN code for the alarm they have been issued and cannot be given to any other person. If the key is lost please report it straight away to the manager. A fee of $25 will be charged for lost keys.  If your group activates the alarm & a security guard is dispatched the cost of this will be the Users responsibility. When leaving please check all doors & windows are locked, all lights, heaters & stove are switched off, check toilets, set the alarm & lock main gate at the driveway.

Cancellation of a Booking
The Community House reserves the right to charge a fee of 25% of the hire charge if the booking is cancelled within 10 working days of the booking date, 50% if cancelled within 5 working days and 100% if cancelled within 24 hours of the booking start time.

Service Fees
Photocopying – 10cents for black & white copy, 20 cents for colour copy. Regular User Groups will be allocated their own PIN & will be billed at the end of each month. Telephone and fax services are available only when the Managers Office is open, fees apply for these services.

Equipment
No items belonging to the Community House is to be removed from this facility without prior arrangement with the Manager and Management Committee. All items used must be returned to its designated storage area in a safe and tidy manner.

Environment
Children – Children must be supervised at all times by a responsible adult.
Animals – No animals are allowed in the Community House with the exception of working dogs i.e. hearing dogs, seeing dogs etc.
Smoking – The Community House is a smoke-free environment. Smokers must go outside if they wish to smoke & place butts in rubbish bins safely.
Alcohol – strictly no alcohol is permitted on the premises
Music – any amplified music/equipment not to be used on the premises.
Time – Please vacate the Community House at the designated time as there maybe groups using the facility after you. All extra time required needs to be booked with the office. No group has the authority to sub-lease or loan out any space at the Community House.
Car parking – Please ensure all vehicles belonging to your group do not park in any of the “NP” yellow lined areas

Venue hired is the footprint of the Community House which includes the small fenced playground. If you wish to book an area of the park, please contact Auckland Council on 09 301 0101

Emergency & Evacuation Procedures
Instructions for emergency procedures are displayed in all common areas. Please make yourself familiar with them.

First Aid Kit
Each User is responsible for providing First Aid assistance if required. The First Aid kit can be found in the kitchen. All accidents/injuries must be reported in the Accident Register book, which is kept in the First Aid box

Cleaning
Cleaning Equipment can be found in the cupboard (outside the manager’s Office). Cleaning Products can be found on the shelf in the accessible toilet. Wipe benches, microwave & stove after each use.  Dishes stacked in the dishwasher & turned on if the tray is full. Please ensure the carpeted areas are vacuumed, the toilets, floors & deck have been cleaned.

Damages
In the event of damage occurring please report to the Manager a.s.a.p. Cost incurred through wilful damage or damage caused through inappropriate use of the facility or its content will be responsibility of the Use. If damage is not reported then the User will be held liable for the cost of repairs.

CCTV
Operates in and around the building, for the safety of staff and visitors, CCTV Policy is available on request

Termination of Agreement
To terminate this agreement either party must give one month notice. If 3 written warnings are given in regards to the breaking of the conditions then this agreement will be terminated immediately.

Ongoing Venue Hire – Emergency Checklist